Shoulda known...
Mar. 12th, 2025 02:51 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
shivverSo as you probably are aware, I used to be employed by the company my husband still works at, doing software QA and project management work, but I was let go late last year and am currently unemployed (or really, semi-retired). My husband also does project management, so our skill sets overlap quite a bit.
About an hour ago, he called me for some help. He was trying to set up a new process in their task-management software (that's Jira, for those of you who care), and he didn't know how and was stuck. It's not something you do often in the first place, and this one was particularly tricky. (And Jira is a complicated piece of software, so it's difficult to learn to use well.) However, I'd done that particular task for him once, albeit nearly a year ago now, so he figured that I would be able to figure it out.
But, like I said, I'd done it a year ago and haven't been working with the software for nearly six months now, so no, I didn't remember how to do it. (Though I will say that I remembered and understood many things a lot better than he did.) We spent an hour going back and forth over the software, trying to find the right things to create and set to get it working. Even having the example of the previous process I'd set up only helped a small amount.
We finally got it working, and he turned to me and said, "Okay, now I'm going to write this down, because I'm going to have to do it again for this other project soon." I kind of grinned at him and said, "Do you guys still have the documentation archive? Because I think I might have already done that." He opened the docs and... yes, there it was, full, step-by-step instructions (as in, go here, click this, and this is why you're doing it that way -- that much detail). He just kinda stared.
I'm still laughing.
About an hour ago, he called me for some help. He was trying to set up a new process in their task-management software (that's Jira, for those of you who care), and he didn't know how and was stuck. It's not something you do often in the first place, and this one was particularly tricky. (And Jira is a complicated piece of software, so it's difficult to learn to use well.) However, I'd done that particular task for him once, albeit nearly a year ago now, so he figured that I would be able to figure it out.
But, like I said, I'd done it a year ago and haven't been working with the software for nearly six months now, so no, I didn't remember how to do it. (Though I will say that I remembered and understood many things a lot better than he did.) We spent an hour going back and forth over the software, trying to find the right things to create and set to get it working. Even having the example of the previous process I'd set up only helped a small amount.
We finally got it working, and he turned to me and said, "Okay, now I'm going to write this down, because I'm going to have to do it again for this other project soon." I kind of grinned at him and said, "Do you guys still have the documentation archive? Because I think I might have already done that." He opened the docs and... yes, there it was, full, step-by-step instructions (as in, go here, click this, and this is why you're doing it that way -- that much detail). He just kinda stared.
I'm still laughing.
no subject
Date: 2025-03-12 10:31 pm (UTC)